To import your WordPress sites into WordPress Hosting, follow these steps:
- Activate WordPress Hosting: Contact your account manager to activate WordPress Hosting for your account.
- Create a New Site: Launch WordPress Hosting and create a site. You'll need your business name, tagline, and domain.
- Migrate the Old Site: Use one of the two options below.
Option A: DIY
Use the All-in-One WP Migration plugin to move your site yourself:
On your original site:
- Install and activate the All-in-One WP Migration plugin.
- Go to All-in-One WP Migration > Export.
- Choose your export destination (e.g., File) and download the full export. This includes your database, media, plugins, and themes.
In WordPress Hosting:
- Launch the WordPress Dashboard.
- Install and activate the All-in-One WP Migration plugin again.
- Navigate to All-in-One WP Migration > Import.
- Upload the
.wpressfile you exported from your old site.
Once the import finishes, your site is fully restored in WordPress Hosting — content, design, and functionality included.
Option B: Do It For Me
Contact your account manager to request migration assistance. Here's what happens next:
- A member of the WordPress Hosting team will email you to begin the migration.
- We'll move a copy of your site to WordPress Hosting and put it on a temporary domain.
- You'll repoint the domain and DNS records to WordPress Hosting.
Frequently Asked Questions (FAQs)
Yes! There are two main ways to import a WordPress site:
Option 1: Use the All-in-One WP Migration Plugin
- This is the easiest option for most users — see the migration steps above.
- WordPress Hosting templates already include the plugin by default.
Option 2: Manual Import (for advanced users)
You can manually import your site if the backup file is too large or you're using a format not supported by plugins:
- Backup your files and database from your old host.
- Upload files via SFTP to WordPress Hosting.
- Import your
.sqldatabase via phpMyAdmin in Advanced Tools. - Use a tool like Search and Replace to update any domain references in the database.
- Connect your domain to WordPress Hosting via the Domains tab.
The free version of All-in-One WP Migration supports up to 64MB. If your file is larger:
Option 1: Use the extended plugin version
- Download the 512MB-capable version and upload it manually to your WordPress site.
Option 2: Upgrade to Unlimited
- Buy the Unlimited Extension ($69 one-time, use on unlimited sites)
- Or contact Support and we'll upload it for you at no cost.
Option 3: Use another migration plugin
Other WordPress migration plugins are also supported if you prefer an alternative.
Yes — with limitations. Squarespace allows exporting into a WordPress-compatible format, but some features and styles may not fully transfer.
Steps to migrate:
- In Squarespace, go to Settings > Advanced > Import/Export
- Choose Export, then click the WordPress icon
- In WordPress, go to Tools > Import, and choose the Squarespace file
- Run the importer and complete the process
Expect to re-style or rebuild elements that do not transfer exactly.
No. Wix is a proprietary website builder and does not support exporting into WordPress-compatible formats.
If you're currently on Wix:
- You'll need to rebuild your site manually in WordPress using WordPress Hosting
- Consider using similar themes or recreating layouts with page builders like Divi or Elementor
No. WordPress Hosting supports .wpress files used by All-in-One WP Migration, but .zip files cannot be converted to .wpress.
Alternative:
Follow the manual import process using SFTP and phpMyAdmin.
By default, users from the imported WordPress site won't be able to log in. To preserve access:
Option 1:
- Delete existing users and create Business App users for everyone who needs access.
- When they log in via Business App, a matching WordPress user will be created automatically.
Option 2:
- Create a Business App user with the same email as each WordPress user you want to preserve.
Emails must match exactly.
bob@email.comandrobert@email.comare considered different users.