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Create, edit, and close opportunities

You can manage opportunities in two views: Pipeline View – Manage opportunities visually by stage. Click Set up a pipeline if none exists. Drag and drop opportunities to update their stage. Use filter

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Pipeline and list view

You can manage opportunities in two views:

Pipeline View – Manage opportunities visually by stage. Click Set up a pipeline if none exists. Drag and drop opportunities to update their stage. Use filters and search to find records.

Opportunities Pipeline View
Opportunities Pipeline View

List View – Click the List icon to switch. Configure columns, sort by fields such as expected close date, and use bulk actions.

Opportunities List View
Opportunities List View

How to create an opportunity

From the opportunity page

  1. Navigate to CRM → Opportunities.
  2. Click Create Opportunity.
  3. Enter the opportunity details.
  4. Click Create.
Create opportunity
Create opportunity

Import opportunities (CSV)

  1. In CRM → Opportunities, click Import.
  2. Upload a CSV and map columns to opportunity fields.
  3. Optionally map associations to existing contacts or companies.
  4. Review choices, then finish the import.

How to edit an opportunity

From the profile page

  1. Go to CRM → Opportunities.
  2. Click on the opportunity.
  3. Click any editable field in the left panel.
  4. Make changes and click away to save.
Edit from profile
Edit from profile

From the table view

  1. Go to CRM → Opportunities.
  2. Switch to the list view.
  3. Click the action menu for the opportunity.
  4. Select Edit opportunity.
  5. Update fields and click Save.
Edit from table
Edit from table

How to close an opportunity

In pipeline view

Drag the opportunity to the Closed Won or Closed Lost column.

Close in pipeline
Close in pipeline

From the profile page

Open the opportunity and click Closed Won or Closed Lost at the top.

Close from profile
Close from profile

By updating the stage field

Open the opportunity and change the Stage field to Closed Won or Closed Lost.

Close via stage field
Close via stage field