What are Social Connections in Business App Integrations?
You can connect and manage all your social media accounts directly within the Business App, without navigating to the Social AI product. Everything is managed from Administration > App Settings > Integrations, giving you a single place to set up and maintain your connections.
Why are Social Connections important?
- One place for everything: Set up and maintain all your social connections from Business App Integrations.
- Connect more platforms: Add a wide range of social networks and content sources.
- Faster setup: Establish connections without switching to another product.
- Easy to maintain: Review connected accounts and disconnect any you no longer need.
Which platforms can you connect?
You can connect the following from Business App Integrations:
- Google Business Profile
- X
- TikTok
- YouTube
- WordPress Blog
- Custom Feed
How to connect a social account
Step 1: Open the Business App
Sign in to your Business App.
Step 2: Go to Administration
Navigate to Administration.
Step 3: Open Integrations
Click App Settings > Integrations.
Step 4: Select the Browse tab
Select the Browse tab to view the available platforms.
Step 5: Choose a platform
Choose the platform you want to connect, such as Instagram, LinkedIn, X, TikTok, YouTube, WordPress Blog, or Custom Feed.
Step 6: Review the Manage Network screen
The Manage Network screen opens, displaying the Add Connection button along with your connected accounts, a description, details, and associated products.
Step 7: Add the connection
Click Add Connection.
Step 8: Sign in to the platform
You are redirected to the platform's sign-in and authorization screen.
Step 9: Authorize access
Enter your credentials and authorize access. Your connection is now established.
Removing a connection
- Go to
Settings>Integrations>Manage.
- Select the connection you want to remove.
- Click Disconnect. The connection is removed.
For more details on connecting and managing accounts inside the product, see Connecting and managing accounts in Social AI.
Frequently Asked Questions (FAQs)
Go to Administration > App Settings > Integrations, then open the Browse tab.
Facebook, Google Business Profile, LinkedIn, X, Instagram, TikTok, YouTube, WordPress Blog, and Custom Feed.
No. You can connect and manage your social accounts directly from Business App Integrations.
On the Browse tab, choose a platform, click Add Connection, then sign in and authorize access on the platform's screen.
It displays the Add Connection button along with your connected accounts, a description, details, and associated products.
You are redirected to the platform's sign-in and authorization screen to enter your credentials and grant access.
Go to Settings > Integrations > Manage, select the connection, and click Disconnect.
Open the Manage Network screen for a platform, or the Manage tab, to review your connected accounts.
Yes. Both WordPress Blog and Custom Feed are available to connect from Business App Integrations.