Product Help & Documentation

Companies

Use Companies to manage the organizations you sell to and serve. Keep company data accurate, track engagement, and associate contacts, opportunities, tasks, and lists.

Why use Companies?

  • Central reference for organization data and relationships
  • Track engagement across emails, tasks, and meetings
  • Associate contacts and opportunities to see full context
  • Enrich with custom fields and segment for targeting

What’s Included with Companies?

  • Companies table and profile for searching, filtering, and editing records
  • Default fields (name, website, address, lifecycle, UTM, source, social URLs, etc.) and support for custom fields
  • Engagement fields (last activity, campaign interactions, last contact)
  • Associations to contacts, opportunities, and tasks
  • Activity logging for notes, emails, calls, meetings, and tasks
  • Find Accounts to discover and add local businesses in bulk

How to Use Companies

View and manage companies

  1. Go to CRM > Companies.
  2. Search, sort, and filter the table to find the right records.
  3. Click a company to open the profile and edit details, review engagement, and manage associations.

Log activity on a company

  1. Open a company profile.
  2. In the activity area, choose the activity type: note, email, call, meeting, task, or more.
  3. Add details, outcomes, and follow-up tasks as needed.

Associate contacts and opportunities

  1. From a company profile, associate related contacts and opportunities.
  2. Use associations to get full context when communicating and forecasting.

Discover companies with Find Accounts

  1. Go to CRM > Companies and click Find Accounts.
  2. Search by business type and location, select new businesses, and click Create companies.
  3. Open View companies to work your new list.

Optional: Lead Scoring

If enabled, configure scoring criteria in Administration > Score and use the score to prioritize outreach in the company table.

Frequently Asked Questions (FAQs)

Company records include identifiers, name, website, address, contact details, lifecycle stage, UTM/source, social URLs, engagement dates, owner, parent company, and more. You can also create custom fields.

Yes. Platform actions like company creation, salesperson changes, and opportunity wins/losses are logged automatically. You can also enable email auto-capture and use automations for additional activity logging.

Yes. Use Find Accounts to search for local businesses and add them in bulk without duplicates.

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